Airline Industry News

American Dog Stranded In Germany After Airline Refuses To Let Him Fly

31 Mar 2018

Joey, a 9-year-old Beagle/Australian Shepherd mix, was left stranded in Germany after his family (including cat molly) flew back home. Joey’s owners John and Dawn MacEnulty had been living in germany for the last year, but when they flew back home to the US, they discovered Joey had been refused flight.

United Airlines had suspended their pet cargo program a few weeks prior due to a number of incidents involving dogs, and recommended the MacEnulty’s use Gradlyn Petshipping. Unfortunately, when the couple arrived back at the airport, they recieved an email telling them Joey had been refused air travel as they were afraid that he would hurt himself during the flight. He had already destroyed 2 airline-approved dog carriers and lacerated his nose in attempts to escape and find his family.

John has now flown back to Germany to regroup and is trying to figure out how to get Joey home.

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Image credit: Facebook

United Airlines Plans to Let Passengers Pay for Priority Boarding

10 Mar 2018

Airlines as of late have been increasingly charging customers for add-ons such as pillows and extra luggage space - but United Airlines have now proposed a decision that could upset a lot of air travellers.

United want to let passengers pay an extra $9 to board in Group 2, also known as priority boarding. This could cause queuing issues and space problems for passengers boarding later in the already stressful process.

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Image credit: Inc

Airline Employees Living #TheFlyLife

03 Mar 2018

On the 3rd March airline companies across the US join in Employee Appreciation Day by celebrating their employees hard work, innovation, and ambition.

U.S. airlines support 5 percent of the U.S. GDP and more than 10 million jobs across the country in other industries ranging from hospitality and tourism to research and development.

Employers are sharing the stories of their most dynamic employees who give 110% every day using the hashtag ‘#TheFlyLife’

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Airlines Could Start Charging You Based On Who You Are, Not Where You’re Going

20 Feb 2018

Airlines are growing ever closer to using dynamic pricing to charge customers based on flight history and charging more or less depending on the data they find. This would mean that two people catching the same flight in the same class could end up paying wildly different prices.

In fact, according to the revenue management software provider PROS, a few airlines have already implemented dynamic pricing on some ticket searches within their own channels.

Critics of the technology warn of a “growing lack of transparency if fares are priced dynamically.”

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Image credit: Fly Fly Travel

Delta Passengers Stranded on Tarmac for 12 Hours

22 Feb 2018

A Delta Airlines flight from Kansas City to Los Angeles was stranded on the tarmac for 12 hours due to an ice storm, and after all that, never even took off.

Passengers were left frustrated and stuck on the grounded plane, from around 6:30am until 6pm, complaining about a severe lack of communication from staff. Just as passengers thought the plane was about to finally take off, it was announced that the flight was cancelled.

“The gross incompetence associated with flight #2195 defies all logic,” said passenger Matt Montgomery. He later described it as “The worst air travel day experience in 20+ years of flying.” Delta Airlines issued an apology.

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Image credit: Market Watch

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