Airline Industry News

Missing Toy Given "Teddy Loving Care" and First Class Flight Home

Nov 23 2017

Scottish airline Loganair helped reunite a girl with her missing teddy bear in style by sending the stuffed animal back home on a first-class flight complete with a cockpit visit and chocolate bar.

Loganair shared photos of the missing teddy bears trip after 4-year-old Summer left it behind at Edinburgh airport before a flight to Orkney, Scotland.

"Whenever our team was made aware of the 'grizzly' situation, we knew there could be pandemonium if we didn't help," Loganair's Commercial Director Kay Ryan said.

Summer was “delighted” to be reunited with Teddy.

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Image credit: Loganair on Twitter

United Airlines Named Best Overall Frequent Flyer Program in the World for 14th Consecutive Year

01 Dec 2017

For the 14th year in a row, readers of the Global Traveller voted United's MileagePlus loyalty program the Best Overall Frequent Flyer Program in the world. The Global Traveller is a monthly publication for frequent business and luxury travelers across the world.

United has been recognized with the award every year since 2004.

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Image credit: AwardWallet

More US Airlines Banning Smart Luggage After AA’s Lead

02 Dec 2017

Following American Airlines ban on ‘smart luggage’, many airlines have followed suit.

‘Smart luggage’ has features like bluetooth and GPS connection, plugs to charge your phone, and some can even follow you around!

But as useful as these ‘smart bags’ can be to travellers, airlines have started the ban after growing concerns of the lithium batteries inside them “due to the potential for the powerful batteries to overheat and pose a fire hazard risk during flight.”

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Image credit: Bluesmart

Hawaiian Airlines Introduces New Meal Program and Designer Uniforms

30 Nov 2017

Hawaiian Airlines is cooking up a new meal program for its North American routes while debuting uniforms by local designer Sig Zane across its network.

For over three decades Hawaiian Airlines has been the only U.S. carrier to provide complimentary meals on all transpacific flights, and now guests flying between Hawaii and Western U.S. gateway cities will be treated with the new Pau Hāna Café brand meal service.

The service is set to be launched early next year.

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Image credit: Hawaiian Airlines

Glitch Leaves 15,000 American Airlines Flights Without Captain

30 Nov 2017

An American Airlines scheduling glitch has allowed pilots to take time off during the Christmas week leaving about 15,000 holiday flights scheduled without a captain, a co-pilot or both.

The airline is scrambling to fill the empty cockpits after the mishap, offering overtime pay and flights to on-call pilots.

American officials “expect to avoid cancellations this holiday season, we will work with the [union] to take care of our pilots and ensure we get our customers to where they need to go over the holidays.”

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Image credit: Myrtle Beach Life

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